Listening is the least talked about, written about, and taught communication skill. Yet we use listening more often than any other communication skill. According to research by Paul Rankin, adults spend about 70% of their waking time communicating, and the average person spends approximately half of that time listening. This means we spend a third of our waking time listening!
So listening is not only important, it is the most used communication skill, Did you know that listening is critical to gathering information? Did you realize that listening alone is powerful enough to improve your personal and professional relationships? So how do we learn to improve our listening skills? To begin, we must first discover why people don’t listen, and then learn techniques and methods to overcome those listening barriers. The next step is to begin building your listening strengths. Why don’t we listen? We’ve all been in situations when we discovered that we weren’t listening.
We all agree that listening is the single most used communication skill and that there are numerous benefits from improving the skill, Listening also shows respect and consideration for others which builds relationships that contribute to our successes and our failures in both our personal and professional lives. Stephen Covey defines maturity as the balance between courage and consideration; his Seek first to understand
habit requires consideration. Listening can be the single most powerful tool of your life, if you choose to use it!