Active Listners

We can all practice techniques and methods to improve our listening skills. Ways to actively listen include:

  • Keep an open, curious mind
  • Have eye contact
  • Face the person
  • Be attentive, stay mentally alert
  • Acknowledge the speaker non-verbally
  • Make meaningful notes
  • Focus on the speaker’s ideas
  • Resist external distractions
  • Analyze what is being said non-verbally
  • Concentrate and evaluate content
  • Summarize, paraphrase, question, clarify
  • Match the talker’s mood or non-verbal.